How to order
How to place your order on Krollit
Krollit is an e-commerce business entirely dedicated to the sale of wood machinery, metal machinery, sheet metal machinery, gardening, construction and workshop equipment with Carrrello Purchases reserved exclusively for end customers.
If you are interested in reselling or promoting our products, please visit the dedicated section: Work with Us.
Only through a very high process automation can we offer:
Real-time management of stock availability
Fulfillment on the same day of orders received before 1.00 pm (when the product is in stock)
Complete and always updated product sheets
Extremely favorable purchase prices
An efficient information and promotional Newsletter system
The very high automation of the processes that allows us to offer the economic, logistic and commercial advantages of which are already positively benefiting the more than 3000 customers acquired in our first three years of Krollit activity, necessarily also involves our new potential buyers, to whom we ask you to forward your orders exclusively:
- Online (via www.h-z-g-maschinen.com)
- By phone (online with operator support) or via WhatsApp
Would you like to place an order now? Proceed as follows:
Ordering the products of interest directly online at our ecommerce website www.hzg-maschinen.com is definitely the best way to bill both the processing times as well as the order management times and the possibility of phase errors and shipping.
In fact, the customer can put the products and the corresponding quantities he wants to buy into the shopping cart, specify his billing and shipping data (also with another recipient), select the preferred payment method and, after completing the entry, receive the online payment. Order notification by e-mail about their acceptance by our systems.
When the first order is placed, the information provided by the customer contributes to the creation of his account, which is identified by a login and password. In this way, the customer can always access his customer area and check the status of his orders and make the changes Create your own billing and shipping profile, create your own wish list and use other interesting services for registered users.
Setting up a user account and making your own online orders is certainly the best way to leverage all the products and services Krollit has developed and enhanced to better serve each customer's business.
To place your order by phone, you can call +39 (0) 81/19207919 from Monday to Friday from 9am to 6pm.
Telephone orders are referred to as online orders with operator assistance as the customer is assisted by our employees in creating a user account at Krollit or when entering an order using their existing account.
In the case of a telephone order placed by a new customer, the customer therefore receives by e-mail a first notification about the establishment of an account registered with him in the Sofrapa store and a subsequent notification about the acceptance and acceptance of his order. The customer can then decide whether to forward his orders via his user account directly via Krollit or if he continues to send his orders by phone.
Telephone orders can be paid for with your credit card by communicating the details to our operators or by choosing cash on delivery. You can also pay by bank transfer in advance or with PayPal: in this case, you must provide our operators with credentials for accessing the Paypal account in order for the payment to be processed. Alternatively, you can pay via a payment link by credit card or Paypal, which you will receive after the order confirmation.
Before you contact us by phone to place an order, you must ensure that you have the following information:
First and last name (or company name, organization, etc.)
Full address (address, postcode, city, province)
Tax number and / or VAT identification number
Fixed phone number
Mobile phone number (also to be notified to the courier for delivery)
E-mail address (to send our order confirmation, if you want to pay by bank transfer, PayPal, credit card or cash on delivery)
Shipping data (if different from those of the ordering person)
Product codes and quantities (including product name as given on www.sofrapa-store.it)
Data from your credit card (if you want to pay by phone with your card)
Possible name of the reference person (if different from the order holder)